Intercity Transit ending rider alerts on social media 


Starting Monday, June 17, Intercity Transit will cease posting rider alerts on Facebook and X (formerly Twitter).  

This decision comes in response to changes in the algorithms of these platforms, which prioritize content based on user interest rather than chronological order.  

As a result, real-time updates have become ineffective and often cause confusion when delivered late. 

Instead, Intercity Transit will use its social media channels to showcase the organization's contributions to the community and the dedication of its employees. 

The transition away from social media alerts will occur gradually over four weeks, beginning Wednesday, May 29.  

Riders seeking service disruption or alert information are encouraged to sign up through Intercity Transit’s subscribe webpage to receive real-time alerts via text or email. 

Riders may also visit the Rider Alerts webpage. 

The use of smartphone apps like Google Maps, Transit, myStop, and OneBusAway may also be used by riders to track buses in real-time. 

For questions or assistance, Intercity Transit customer service is available daily from 7 a.m. to 6 p.m. at 360-786-1881.  


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