Intercity Transit makes another investment in new planning platform 

The Intercity Transit Authority approved a $1.9 million contract with SHI International Corp. to provide the transit agency with a planning and daily operations software solution. 

The contract covers five years of maintenance and support, as well as a 10% contingency fund.  The transit authority approved the deal at a meeting on Wednesday, July 16.

The investment is tied to Intercity Transit’s plans to replace FleetNet, its enterprise resource planning (ERP) platform for 37 years, which it considers inefficient. 

On May 21, the authority signed a $15.5 million contract with Avaap USA to implement a new system. The company will utilize an ERP solution by Workday Inc. and an enterprise asset management tool by Trapeze. 

Intercity Transit Senior Procurement Coordinator Jeff Peterson said the new solution will manage human resources and payroll functions, but lacks the ability to manage specific daily operations required to develop schedules and manage timekeeping. 

The agency does have existing tools that handle such matters, but the tools do not align with the agency’s new platform. 

Peterson said the project team utilized a consultant to analyze the new system and identify possible solutions. After conducting multiple demonstrations, the team landed on SHI International, which staff believes best meets their needs. 

The transit agency's 2025 budget includes $7 million to implement the new system. While most of the budget will go toward Avaap USA, documents prepared for the meeting showed there is sufficient budget to implement the planning and daily operations as well.  

Future budgets will cover the annual fees that make up the remainder of the contract’s value.