Veterans Services Hub in Lacey welcomes new coordinator from Army ranks 

Retired U.S. Army Command Sergeant Major Brian Waananen, a combat veteran with 28 years of active-duty service and deployments to five foreign countries, has been appointed coordinator of the Veterans Services Hub in Lacey.

The city announced the assignment on Thursday, Aug. 7. 

The appointment follows Waananen’s June retirement from Joint Base Lewis-McChord (JBLM), where he was the senior enlisted leader for the 42nd Military Police Brigade. 

The Veterans Services Hub, at 4232 6th Ave. SE, Suite 101, stands as a city-run service center for veterans, active duty service members and their families in Thurston County.  

Waananen lives in the area with his wife and two children. He also has a military record that includes assignments in Panama, Sinai Peninsula, South Korea, Iraq and Cuba. 

In an interview released by the city, Waananen spoke of his priorities for the Hub and what he wants the public to know about its scope. 

“While most clients visit the Hub seeking housing assistance or support from a Veteran Service Officer, these are just a few of the many services we offer,” he said. 

According to Waananen, the Hub hosts 14 on-site providers running programs in education, job placement, telehealth and legal aid. 

He also said the community room can be booked by nonprofits and government agencies that serve veterans, active duty service members and their families. 

Waananen said plans call for adding new providers, refining current procedures and strengthening the volunteer program. 

“I am also committed to strengthening our volunteer program and building a comprehensive outreach strategy. Additionally, I aim to foster strong partnerships with surrounding communities and JBLM to highlight and promote the services offered by the Hub,” he said. 

As for the challenges reported by individuals seeking help from the Hub, Waananen said housing instability is one of the most frequent issues disclosed. 

Veterans often seek help due to homelessness or the risk of losing shelter, and more active duty service members and families are experiencing homelessness or are at risk of losing shelter. 

“The high cost of living in Washington (state) has created significant financial challenges, and many individuals lack the resources, skills, or experience to effectively navigate these difficult situations,” he said. 

Meanwhile, Waananen also said volunteers drive several primary functions at the Hub. They work at reception, transport Veterans to the American Lake VA Hospital and represent the Hub at community events. 

“One of the most impactful ways to support veterans is by volunteering. The Hub is always looking for dedicated people to volunteer. …The services we provide would not be possible without their unwavering commitment,” he said. 

To connect with the Veterans Services Hub, call 360-456-3850, stop by 4232 6th Ave. SE, Suite 101, or visit the official page of Veterans Services Hub.